Transrenov

Data protection policy

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Foreword

Transrenov attache une grande importance au respect de votre vie privée et a conscience de l’importance que vous y accordez.

Transrenov attaches great importance to the respect of your private life and is aware of the importance you attach to it. Transrenov therefore makes every effort to ensure that you can use the services offered by this website in complete confidence, in particular by processing your data in full transparency, in strict compliance with the laws and regulations applicable to the protection of personal data, and in accordance with your own preferences.

Person responsible for the processing of your personal data

Your personal data collected from this website are subject to automated processing, for which the person responsible is :

           Transrenov

            Address: 36 Rue de Medemach - L-7619 Larochette

When is your personal data collected?

During the use of this website, Transrenov is likely to collect your personal data at different places or times when :

   - you browse the pages of the site,

   - you subscribe to our information feeds (Newsletter, RSS feeds, notifications, etc.),

   - you contact us ("Contact" section),

Transrenov takes care to collect only the data strictly necessary to provide the services you wish to use.

Purposes of processing your personal data ("Purposes")

The personal data concerning you collected by this website is subject to computer processing for the following purposes:

   - To provide you with the service or information requested

   - To compile statistics and analyses of the number of visitors to the site in order to improve the quality of the services offered

   - To inform you about products, events, services & offers from Transrenov and its partners if you have subscribed to these information feeds (Newsletter, RSS feed, etc.),

   - To make you benefit from personalised commercial offers or advantages, within the framework of our loyalty programme, if you subscribe to it

   - To send you advertising or commercial prospecting messages, provided that you have given your consent

   - To ensure the security of access to your personal data, and to detect any attempts at computer intrusion

   - To manage your opinions via surveys in which you participate

   - To offer you the opportunity to take part in competitions or sweepstakes

For each of the purposes listed above, the processing of your personal data is legally based:

   - on the fact that it is necessary for the execution of a contract between Transrenov and yourself, or for the execution of pre-contractual measures taken at your request;

   - on the fact that it is necessary to respect a legal obligation to which Transrenov is subject;

   - on the fact that you have given your consent to the processing;

   - on an interest recognised as legitimate for Transrenov (fraud prevention, data and infrastructure security, etc.).

Transrenov ensures that your personal data is processed in a manner fully compatible with the purposes set out above. In the event of further processing of your data for a purpose other than the one initially envisaged, you will be given all the necessary information beforehand. You will then have the opportunity to object to this further processing.

Nature of the personal data collected

Your "personal data" refers to all the information concerning you as a natural person and which allows you to be identified, directly or indirectly.

The personal data that Transrenov is likely to collect when you browse this website are :

  - basic identification data, such as your first and last names, your postal address, your e-mail address, your telephone numbers, etc.

  - technical connection and browsing data, such as the IP address of your terminal, the date and time of your connection, the pages visited, the characteristics of your browser (type, language, etc.) and of your terminal (type, resolution, etc.), cookies, etc.

  - geographical location data (geolocation),

  - publication data, such as your interests, opinions, comments, notes, messages published via the forums and community and social functions of the site.

Some of the information collected is mandatory to achieve the purposes described above, others are optional. You are systematically informed of the mandatory or optional nature of the information at the time of its collection. If you do not fill in certain mandatory fields, this may make it impossible for Transrenov to provide you with the product or service concerned, or to guarantee the expected quality.

Recipients of your personal data

The personal data collected on this website are exclusively intended for the use of Transrenov. It may nevertheless be transmitted to :   

   - to subcontractors used by Transrenov to provide services, such as hosting and operating the website, sending our newsletter, managing, processing and paying for your online purchases.

  - to commercial partners, provided that you have given your consent to receive solicitations from them.

Finally, Transrenov may be obliged to transmit personal data concerning you to a third party at the request of the judicial authorities or any administrative authority authorised by law.

They are not transmitted to any other third party.

Transrenov also ensures that any transmission of your personal data to authorised third parties does not result in a transfer to a third country outside the European Union.

Duration of storage of your personal data

Your personal data collected and processed by Transrenov will only be kept for a period strictly necessary for the purpose of the envisaged processing or to comply with a legal obligation imposed by the applicable legislation. Thus, Transrenov will keep :

   - 3 years maximum from the end of the commercial relationship for data processed for commercial prospecting, marketing actions and/or promotion of Transrenov's offers and its partners

   - 10 years maximum from the end of the commercial relationship for data related to contractual aspects (contracts, guarantees, claims, recovery & litigation, etc.) or accounting (invoices, order forms, delivery notes, etc.)

Protection of your personal data

Transrenov implements appropriate and reasonable security measures in relation to the risks presented by the processing, in order to protect your personal data against destruction, loss, modification, unauthorised disclosure or access and any other form of unlawful processing.

All Transrenov employees and subcontractors who have access to your personal data in the course of their duties are bound by strict professional confidentiality. They only access the data they need to perform their duties and are regularly educated or trained in the compliance and security rules that apply to your personal data.

Your rights

Insofar as Transrenov processes your personal data, you have the following rights at any time and within the limits set by law

  - to access your personal data (to know what data has been collected and processed and to obtain a copy of it), to request their rectification if they are inaccurate or incomplete, their deletion if they are obsolete;

  - object to the processing of your data on legitimate grounds (in particular for commercial prospecting purposes);

  - if the preconditions are met, request the limitation of the processing of your data or their definitive deletion (right to be forgotten);

  - ask to receive a copy of the personal data you have provided to Transrenov in a structured format (portability), unless this right infringes the rights and freedoms of third parties;

  - request not to be subject to a decision based exclusively on automated processing, including profiling, where that decision produces legal effects concerning you or significantly affecting you in a similar way. You may also request information about the logic behind such processing, challenge it and request that it be reviewed by a natural person.

  - withdraw your consent at any time for processing based on it.

You can exercise any of these rights free of charge by contacting us

   - by e-mail to the following address: co.ve.constructions@gmail.com

   - or by post addressed to 91 r. Jean-Pierre Kirchen Porte Lamadelaine L-4744 Pétange

In order for us to satisfy your request and to avoid any identity theft, a copy of both sides of a valid identity document must be attached to your letter. Transrenov undertakes to reply within a maximum of one month following receipt of your duly completed request.

You can also lodge a complaint with the National Commission for Data Protection (CNPD), via their website: www.cnpd.lu

Vous pouvez aussi introduire une réclamation auprès de la Commission Nationale pour la Protection des Données (CNPD), via leur site internet : www.cnpd.lu